Every case starts with the records available.
The proposed service depends on the information you provide and the questions that can reasonably be investigated.
Review transaction IDs, wallet addresses and relevant dates to understand the visible movement of assets across public blockchain records. Findings distinguish recorded activity from assumptions that need further evidence.
Learn MoreReview the circumstances of an access problem and identify the account provider, wallet information or ownership records that may be relevant. Available options depend on the wallet type and the information that remains accessible.
Learn MoreBring transaction records, correspondence and supporting documents into a clear chronology. The agreed report sets out the information reviewed, the findings and any unresolved questions.
Learn MoreOrganise records requested by an account provider or professional adviser, including transaction history and source-of-funds evidence where relevant. The receiving organisation decides whether the information meets its requirements.
Learn MorePublic blockchain records can show transaction activity, but an address alone does not establish a person's identity or ownership of funds. Findings depend on the quality and completeness of the available evidence.
Tracing a transaction does not reverse it or create access to a wallet. A report does not establish that assets are available for withdrawal.
Any recovery depends on the circumstances and actions by the relevant asset holders, providers or authorities; no outcome is guaranteed.
